
Last 4 earnings calls · through Q3 FY2026
The bull case is that AI has become the reason customers move to the cloud, so demand for the agents and for the core suite reinforce each other instead of competing.
A contracted backlog billed over several years makes revenue predictable enough to pay for acquisitions, a larger buyback and the AI build-out at the same time.
European and public-sector buyers want a supplier that is not tied to one American cloud or model provider, which management says plays to SAP's position.
The bear case is that current cloud backlog growth keeps slowing as contracts get larger and ramp more slowly, so the contracted pipeline lags what revenue growth needs.
Cloud gross margin is falling and research spending is rising faster than headcount, so the cost of running AI arrives before the productivity gains management promises.
Management still expects total revenue growth to speed up next year, but names a weak fourth quarter and a shrinking services line as reasons that is harder to reach.
In short: Cloud demand is strong, but backlog growth is expected to slow and next year's acceleration is harder.
AI and the Business Data Cloud are now part of the reason customers sign, so the agents sell the core suite rather than replace it.
Cloud revenue reached $6.3 billion in the second quarter, up 22% year on year, and independent research shows SAP taking share from best-of-breed vendors.
A year ago management said its agents were 85% to 90% accurate and not good enough for payroll or the financial close; it now says Joule beats leading frontier models on procurement accuracy at half the cost.
A year ago management said it was confident total revenue growth would accelerate in the years to come; it now says the same for 2027 while naming a weak fourth quarter and shrinking services as obstacles.
Management attributes the backlog slowdown to bigger deals that start small and take longer to reach full value, and to procurement rules that let some buyers cancel, so the metric lags what was signed.
In short: Free cash flow is strong and buybacks are large, but cloud gross margin is falling as AI delivery costs rise.
Free cash flow over the last twelve months was $8.7 billion, about 23% of revenue, and management guides to roughly EUR 10 billion for 2026, which pays for AI acquisitions and buybacks.
SAP is returning up to EUR 10 billion over two years while still issuing shares to employees, and its diluted share count has not changed over three years.
Management had said there was no reason to change the operating leverage corridor it had set; it has now trimmed 2026 operating profit by EUR 0.1 billion to absorb the Dremio and Prior Labs purchases.
Gross margin was 73.2% in the second quarter, down slightly year on year, and management said research costs are now rising faster than headcount because of AI token usage.
In short: SAP's ERP data layer is hard to replace, but EU maintenance commitments limit pricing power.
SAP argues its knowledge graph maps millions of data fields and business processes that outside model providers cannot replicate, which is why customers keep the core system.
Governments and regulated buyers increasingly want cloud and AI that does not depend on one American provider, and SAP runs its own sovereign cloud infrastructure from Germany.
SAP agreed with the European Union to add flexibility on maintenance and support, which could let some customers stay on older systems longer instead of moving to the cloud.
Some customers already build their own agents against SAP data with large language model providers, which risks putting a layer between SAP and the people who use its software.